Privacy policy

The NHS Forest is run by the Centre for Sustainable Healthcare (CSH) as one of several programmes it coordinates.

CSH takes your data privacy seriously. Due to the change of data protection laws taking place in Europe in May 2018, CSH has updated it's policy on how we protect your data. You may need to re-subscribe to our newsletters and/or networks. Please do contact us if you have any furhter questions on: info@sustainablehealthcare.org.uk

Privacy Policy of The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare (CSH) has developed this policy to help you understand what we do with your data and how we keep it secure.

This policy applies to The Centre for Sustainable Healthcare Ltd, company number No. 7450026 and as a charity No.1143189 and is written in accordance with the General Data Protection Regulation (GDPR) 2018 and the Data Protection Act 1998.

This policy applies to all pages hosted on this site and other sites CSH runs, including the CSH website, the CSH networks website (link is external), the NHS Forest website (link is external) and the Mapping Sustainable Healthcare website. This policy does not apply to other organisations we may direct you to whose privacy policies might differ.

By submitting your data to CSH, you are accepting this privacy policy and authorise CSH to collect, store and process your information in the ways explained.

  1. How your data is collected
  2. What data CSH collects
  3. Cookies
  4. How your data is kept secure
  5. Who has access to your data
  6. How we use your data
  7. How CSH will communicate with you
  8. How to find out more or make a complaint
  9. Changes to this policy


1. How your data is collected

CSH is responsible for all collection of your data for CSH. You are on our database because you:

Signed up to our networks
Signed up to our newsletter(s) which are sent using mailchimp.
Emailed us directly or contacted us through our website to ask us to be signed up to our networks and/ or newsletter(s); o
You are not on our database, but CSH has your contact details because

Your information has been shared with us by JustGiving via the CSH page on that site
You are not on our database, but your contact details appear on our website because

You have asked us to advertise an event for you
You have written an article for our website and asked for your details to be included
You added a case study to the sustainable healthcare mapping website


2. What data does CSH collect

When you sign up to CSH’s newsletters and/or networks, CSH collects your name and email address, your role in your organisation and your organisation’s name plus a short biography. Your name and email address are a requirement to receive our newsletters and networks notifications. The other information is voluntary to assist the networking and forum discussions. All information is collected with your consent.

3. Cookies

Cookies are small files that are downloaded onto your computer or mobile phone from websites that you visit. Cookies contain information that allows websites to recognise that you have used the site before.

We use cookies, like most websites, to help us provide you with the best experience when you visit our site and to understand how visitors are interacting with our website, so that we can improve it. We use Drupal session cookies and Google Analytics, Twitter and YouTube third party request.

All browsers allow you to control which cookies you accept and which you delete. You will usually find these settings under the ‘preferences’ or ‘tools’ menu of your browser. For more information about cookies, please see allaboutcookies.org, http://www.allaboutcookies.org (link is external) .

4. How your data is kept secure

Your data is kept securely on our website and mailchimp.org using industry-standard tools, such as firewalls, to safeguard the confidentiality of your personal identifiable information. We make every effort to protect against the loss, misuse and alteration of the information under our control.

We do not collect any personal financial information from you. Any donations will be processed via JustGiving or any similar secure site in future and any Tree Sponsorships via Paypal or any similar secure site in future.

5. Who has access to your data

CSH never sells your data to any other organisation. We also never share your data with any other organisation. All employees of CSH who are authorised to process your data can access your data. All our staff are trained to understand data protection and what they need to do to keep your data secure.

6. How we use your data

CSH uses your data in the ways you have specified by opting in to being contacted in certain ways. This includes:

Sending you newsletter(s) and newsflashes if you have opted into being sent these
Sending you network notifications which you consent to by signing up to a network. You can adjust preferences of how this is done (see below).
Informing you of job and volunteer opportunities via the newsletters and newsflashes.
Responding to any complaints from you
Working with authorities in cases of fraud or criminal investigations.

We are not using any of this information for profiling.

7. How CSH will communicate with you

We will only communicate with you via email unless you have requested that we use another format such as phone or hard copy letter.

You can unsubscribe from our emails any time. If you would like to unsubscribe from our newsletter(s) and newsflashes, you can click the ‘unsubscribe’ link at the bottom of the newsletters.

If you would like to unsubscribe from our network notifications, you can click the link at the bottom of the notification offering to update your notification settings. You can then unclick the networks you would not like to receive notifications from. If you would like to delete your whole account, go to ‘edit account’ and scroll down to the bottom. There, you can click ‘cancel account’.

8. How to find out more or make a complaint

CSH operates in accordance with all relevant UK data protection laws. If you would like to find out more about these laws and how you could be affected beyond what is mentioned in this privacy policy, please visit the Information Commissioner’s Office, https://ico.org.uk/ (link is external)

You have a right to ask for a copy of the information we hold about you, which CSH will supply to you within one month. CSH will ask for proof of identity, and may charge a fee should any request be unusually complex or time-consuming.

If you have specific questions about how CSH processed your data which are not answered here or you would like to make a complaint about how we managed your data then please either write, call or email us via the details below.

The Centre for Sustainable Healthcare, Cranbrook House, 287-291 Banbury Road, Oxford, OX2 7JQ

Tel: 01865 515811 or email: info@sustainablehealthcare.org.uk (link sends e-mail)

If you are not satisfied with our response to your enquiry then you can contact the Information Commissioner’s Office directly via the details on their website, https://ico.org.uk/concerns/ (link is external)

9. Changes to this policy

Our privacy policy may change from time to time. The amended version will be published on our website and any significant changes will be communicated to members either on the website or directly.

This will replace any previous privacy wording and all conditions and terms of use will be in force from the date of publication.

Last updated 22nd May 2018